Quarq ShockWiz

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    Returns, Exchanges and Warranty

    If any of the products you purchase are faulty and do not work as expected, please contact us to arrange to have them exchanged or refunded. Unfortunately we will not be able to exchange or refund undergarments or headphones due to hygiene concerns.
    If the price of items you want to exchange it for is greater than the one purchased, a payment for the difference may be required.

    Please use the forms below to help us with your return, exchange or warranty.
    NOTE: If your item is in new condition, and you want to send it back for an exchange or return, you do not need pre-approval to send it back to us. Simply download the form and send it back with the item.
    NOTE: This offer only applies to pushys.com.au purchases, and does not apply to ebay purchases.


    Returns, Exchanges and Warranty
    • For faulty, incorrectly supplied or damaged items, original and return shipping fees will be covered by Pushys.
    • For information on creating a return label and where to drop off a parcel you are returning, please contact our
      returns department on 1300 739 896 or email [email protected].
    • Most parcels will be returned using Aust Post, however there will be some exception for oversize items due to post limitations.
    • Please return within 30 days of successfully receiving your item. Return items with all packaging - include all product tags, labels & original packaging.
    • Pushys will process all returns and exchanges within two (2) working days of receiving the returned goods back.
    • For warranties, please return within the products warranty period commencing from the date of successful receipt.
    • Warranties will be processed by our customer service team within two (2) working days.

    • All refunds will be processed within two (2) working days of approval.
    • Refunds can only be made back to the payment method used for your order.
    • Please allow up to five (5) days after Pushys has completed your refund for your financial institution to take receipt of the refund into your account.

    If you are using an Adobe PDF form, please print the form and include when sending the product back.
    If you are using the Microsoft Excel version, please print the form and include when sending the product back.

    Please also note, our refunds and exchange policy are valid and correct at the time of publishing.
    We are always endeavoring to keep our online forms up to date, but will update from time to time as required.

  • Payment Option: Interest FREE Options For Orders Over $50
With ShockWiz, you know exactly how your suspension is performing – and more importantly, how to make it better.
Compatible with most air-sprung mountain bikes, ShockWiz is a simple to use suspension tuning system. ShockWiz combines high-tech hardware with an intuitive smartphone app. It’s Lightweight, durable and powered by a long-lasting coin cell battery.
ShockWiz automatically records and evaluates suspension performance every time you ride. The ShockWiz app displays straightforward adjustments that unite bike, terrain and riding style.
ShockWiz works for all mountain bike riders, regardless of their experience or bike’s intended use. It works on hardtail and dual suspension bikes, and for all levels of skill, speed and terrain.

Made For Everyone
ShockWiz is designed for all riders, regardless of their experience or bike's intended use

Multiple Tuning Options
You can tune for all riding styles: Efficient (pedaling), Balanced, Playful or Aggressive

Clear Suggestions
Advice for air pressure, spring rate, compression and rebound is displayed in the intuitive smartphone app

Widely Compatible
ShockWiz works with most air-sprung suspension forks and rear shocks, from many different manufacturers

Use It Every Ride
Trails, skills, components and conditions are always changing. Use ShockWiz every ride to be at your best

No Phone Required
You do not need to ride with your smartphone. ShockWiz stores the data for display on your phone later
Features & Benefits
• Automated tuning recommendations
• Shock tuning score — a snapshot of how well your suspension is set up for you
• Works on hardtail and dual suspension bikes. Works for Cross-Country, Trail, All Mountain and Downhill
• Works with most air-sprung suspension forks and rear shocks, from many different manufacturers.
• Inexpensive, replaceable CR2032 battery lasts for months
• Waterproof and dust proof — IP67 rating
• Two alternative hoses (included) offer a range of fitting options
• Smartphone app is compatible with Apple and Android phones
• User can select pressure units (psi/bar/kPa)

Essential Details
• ShockWiz is designed for all mountain bike riders, regardless of your experience or bike’s intended use
(Note: If you have an inverted fork, you may need the Direct Mount Version instead)
• You can tune for every riding style: Efficient (pedaling), Balanced, Playful or Aggressive.
• Advice for air pressure, spring rate, compression and rebound is displayed in the intuitive smartphone app
In the box: ShockWiz hardware, two hoses, rubber mounting boot and zip ties
SKU# QU003018180000
Package ID: Small_Package

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Customer Reviews

Great for everyone! Review by Matt

With not may people knowing exactly how to tune shocks this is a great option to get the right pressures

(Posted on 23/02/2017)

Really great product Review by Mike

Such a flexible solution to tuning your shocks. Wish this was around sooner.

(Posted on 22/02/2017)